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Check out our frequently asked questions to get your answers fast!
How It WorksYes! We offer complimentary onboarding, which includes free data migration.
Simply give us your existing spreadsheet data, and we'll import it into your account so you can start using Novah without skipping a beat!
Novah is not a CRM. Novah examines data that could potentially be in your CRM, but leads and prospect data is no Novah's focus.
Novah is focused on non-specific activity metrics
CRMs cares about:
Deal Name: ACME
Contract: $23,000,000
Close Date: 9/10/2021
Contact Name: Test McTester
Novah cares about
Deals Closed Today: 1
Contracts Signed Today: $23,000,000
The specific person, important dates, related activity, etc. don't matter because Novah simply needs to know how well each rep has performed day-by-day.
Novah isn't a dashboard tool. Novah analyzes your sales reps activity, creates solutions based on your sales playbook, and then displays them to you in one sentence.
Dashboard tools just show you 25 charts of segmented data that you have to put together yourself to mentally understand what's going on with an individual rep.
Look at the image below, which one do you prefer?
Yes, Novah allows you to create multiple 'Organizations'.
These are basically pods of sales rep teams, which can be used to separate your clients reps under one Novah account.
This is great for sales agencies, appointment setting agencies, etc.
Manual data entry.
Novah proudly does not integrate with CRMs or other sales related softwares.
Sales professionals who care about their job take accountability for their numbers. They know every last detail of their conversion rates, message sends, conversations, everything.
When data is automatically synced in the background, sales reps begin to mentally forget where they're at. This causes managers to begin over-reminding and micro-managing their reps about their metrics.
We believe that if your sales reps can't take 10-15 minutes/day to input their metrics, or your company does not have the tools in place to make it extremely easy for reps to obtain their stats...you should fix that first.
We have a 60-day money back guarantee. In the first 60 days of using novah, if you don't like it for any reason, we'll give you your money back.
The short answer is, 1 rep :) But the complicated answer is, at least 3.
With some of our built in features like leaderboards, rep scores, etc. it's hard to see the payoff of these systems with less than 3 reps.
Data importing & migration can take a couple days for the Novah team to process.
Besides that, the training and onboarding usually is completed on the Kick-Off Call (45-60 mins). After that, typically there are a handful of questions that drip in during the first week of use, but besides that, your team is ready to go and onboarded!
100%. Every one of our customers get's complimentary onboarding and training.
We will make sure your entire team is comfortable and confident using Novah and excited to build a culture of extreme transparency and accountability.
Novah proudly does not integrate with CRMs or other sales related softwares.
Sales professionals who care about their job take accountability for their numbers. They know every last detail of their conversion rates, message sends, conversations, everything.
When data is automatically synced in the background, sales reps begin to mentally forget where they're at. This causes managers to begin over-reminding and micro-managing their reps about their metrics.
We believe that if your sales reps can't take 10-15 minutes/day to input their metrics, or your company does not have the tools in place to make it extremely easy for reps to obtain their stats...you should fix that first.